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Afterhours Reception Associate

DAIS (Domestic Abuse Intervention Services)
DAIS is the leading provider of domestic violence intervention and prevention services in Dane County. Founded in 1977, DAIS has grown from its humble beginnings of five volunteers working out of a church basement, to an organization of close to 30 full-time staff, numerous part-time staff, and over 130 volunteers providing comprehensive prevention and intervention programming to thousands of Dane County residents each year. The organization is on the cusp of substantial growth in programming and the required staff and volunteer corps to support that programming. Additionally, the organization is in the midst of constructing a new, much larger facility slated to open in the summer of 2014.
DAIS is seeking multiple Afterhours Reception Associates to join our growing team. The individuals in these second and third shift positions are responsible for maintaining a presence at the secondary entrance, managing building access by visitors, and monitoring security systems. The Associate on each shift serves as a first point of contact for visitors; controls building access by users in accordance with established security procedures; monitors building security systems; connects visitors to appropriate personnel; responds to client queries in a trauma informed manner; investigates disturbances; responds to emergency situations and completes appropriate paperwork.
Successful candidates will have a minimum of two years of reception experience that includes managing high levels of security and strict building access. Additionally, the successful candidate will have a High School diploma or GED/HSED; some college coursework preferred.
Bilingual candidates and individuals of color are encouraged to apply.
Benefits include access to purchase full medical and dental coverage, life insurance, short-term disability insurance, long-term disability insurance, and generous leave time.
To apply:
A complete application, resume and cover letter addressed to Afterhours Reception Associate Hire are required to be considered for this position. You may obtain an application at Resumes only in lieu of an application will NOT be considered.
Applications will be accepted until the positions are filled. 
DAIS is an equal opportunity employer.
Deadline for applications: 
Applications will be accepted until the positions are filled. A first review of applications will occur on May 16, 2014.
Sherry Severson (608) 251-1237 ext. 301