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Resources and Publications

Osnium WS - VOCA Reporting

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Below documentation is current as of 8/12/2016 EXCEPT that the blackout date should be Oct. 1 for all quarterly reports. (See VOCA's instructions about what constitutes new clients)

Recorded webinars

Flash video format (a little sharper than the mp4s)

VOCA Reporting (42 minutes)

  • 0-4:40 downloading and importing a report
  • 5:00-17:45 New Clients NOTE: Blackout date should be Oct 1 for all QTRS.
  • 19:15-29:43 All Cients
  • 29:43-39:55 Hotline calls
  • 40:08-41:42 VOCA primary victimization vs. VOCA all (or secondary) victimizations

VOCA Customizing (6+ minutes)
(Specific VOCA topics mentioned here may not be up to date)


Same videos in mp4 format (these work OK if you can't get the flash videos to run)

VOCA Reporting

VOCA Customizing
(Specific VOCA topics mentioned here may not be up to date)


VOCA Reporting Instructions were revised 8/12/2016 to note that New Clients are any who haven't been seen since Oct 1 of the annual report period, so use the blackout date Oct 1 for 2nd, 3rd & 4th QTR reports.

Osnium WS Administrator Training

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RECORDINGS:

First Log-in for Administrators, Database Overview and Tools (26 min)
- license, agency settings, recycle bin, backup/restore, audit trail, merge clients

Managing Users and Staff (9 min)
- create users, user options, user roles, reset passwords

Agency Customizing (18 min)
- required fields, default values, option lists, services

Understanding and Customizing Services (40 min, 8/26/15 webinar)
     (view in mp4 format if you can't run the flash video on your computer; the resolution isn't as sharp)
- an in-depth look at how services are organized for funder reporting and how to customize them for your agency's needs (also briefly covered in the shorter Agency Customizing video
*IMPORTANT NOTE: There was some confusion during the webinar getting the services customization to work properly. It should go smoothly if you refer to the instructions in the Administrator Manual. ALSO check the appendix for a few changes you need to make to your services for correct funder reporting. Your services should match what's on the Master Services list.

Reporting (13 min)
- demonstration of services report in progress, reporting from lists

Advanced Layout Customization - Model File (9 min)
- Not hard to do but you need to be careful and follow the guidelines. Also record your changes.

Osnium Do’s and Don’ts for administrators (27 min, 8/8/2016 - Flash player format)
Osnium Do’s and Don’ts for administrators (27 min, 8/8/2016 - mp4 format)

 

Go to Planning your Customization for handouts and printable screenshots.


 

Osnium WS Administrator Training Handouts

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Handouts for Administrator Training

(Don't try to print the Master Services List)

Click here for Administrator Training Recordings (conducted by End Abuse)

Osnium WS Basic User Training Handouts and Documentation

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NOTE: These videos and accompanying outline were created in August 2015 unless otherwise noted. Some may contain outdated or incomplete information - refer to the updated basic user manual at www.endabusewi.org/content/resources/osnium-ws-user-manual for more up to date instructions.

Flash video format - better resolution:


MP4 Format - the text is not as clear but they are here in case you can't open a flash player video. Also you can right-click on an mp4 and save it to your computer:

 

Osnium WS Display Reports

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Display Reports - these are reports that appear within the various screens using the icon "Show Report." For example, you can get a summary of information from a single client's record (and show details to see what's in the tabs), or you can get a summary of info about a single Event - or selected events if you run the report from the Find Events list.

These are DRAFTS. Mostly they are correct but may be missing a few pieces of information, or may have some incorrectly labeled fields. If you see anything amiss, please contact the End Abuse Technology Coordinator!

NOTE: Some of the reports pull data from other reports so be sure to upload them all. You will see them in a category called "Display Reports" but you can only run the reports from the appropriate screens.

Osnium WS Installation and Remote Access

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Osnium's Installation instructions and links for Wisconsin:

http://osnium.com/installation/Wisconsin/InstallationofWS/tabid/1966/language/en-US/Default.aspx

*Osnium can install the WS software for you if you want them to, or you can contact Osnium them for help if you run into issues. (contact information at above link). This is a good use of your support time (you get 8 hrs annually). 

  • Before calling Osnium, be sure you know the administrator login and password for your server or computer (any user with administrative privileges). Without that, they won't be able to do anything.
  • Osnium suggests that if you want to minimize the use of your support time, follow the installation instructions on their Wisconsin installation page and do as much as you can before calling them.

Osnium tech support: 888-676-4861 option 2


​​Remote Access:

If you have outreach offices, it is recommended that you have off-site users log in to a computer that is in the main office connected to the database. Essentially they will be remote-controlling that computer.

There are several ways of doing this, depending on your needs and your agency’s setup. Talk to your IT people/person about what makes the most sense for you:

If you have a Windows server, up to 2 users can remotely connect to the server at one time. You can create accounts on the server that limit what a user can do, so they can’t mess with administrative settings on the server, but can still open the Osnium WS software. Your IT people may need to use one of the logins occasionally for server maintenance so you might have to work out the timing.

You get Remote Desktop licenses to expand the number of simultaneous users that can log in to a Windows server. Assuming your server and internet connection can handle the number of users that log in, remote desktop server licenses are available from TechSoup for $7/user (just a one-time charge).

You can have off-site staff remotely login (using RDP) to an older computer in the main office connected to the network that has the WS software installed. You don’t even need to keep a keyboard, mouse & monitor attached to it. Only one person at a time can remotely connect to a computer, but you can have more than one computer and they don’t need to be powerful.

If you already have a server that allows people to log in to their computers when they are away from the office, you’re already set up. The only caveat is you can’t log in to a computer in the office that someone is currently using.


Additional info from Osnium on scenarios and requirements: http://betadocs.osnium.com/index.aspx?node=261. Software VPNs will not work, only hardware VPNs.


Below is an installation worksheet to help you keep track of your installation settings.

Osnium WS Misc Documentation

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Field list table: How the back-end field names in Osnium map to what you see on your screen (for customizing columns in lists, or report design).

Master services list: Services and how they will map correctly to custom funder reports. Note that they need to be spelled exactly as shown.

Osnium WS Model File Updates

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The Model File determines how your screens look. Updates include improvements and in some cases, additional fields and lists. 

The June 9, 2016 Model file below includes some additional demographics fields on the hotline call screen and a few other items. Open the Model File Changes - History document below to see what is included and decide whether you want to wait for the final one.

Follow the instructions (below) for saving any customizations you may want to re-create, and for distributing the new Model File to all users.


 

Osnium WS Reports for Wisconsin

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NOTE: The reports below are FINAL DRAFTS, created specifically for the Wisconsin database. They should work fine. They are more recent than the reports on the Osnium website. Wisconsin users will be notified when these final reports are approved and posted on the Osnium site. 

MEANWHILE: Please TEST THESE REPORTS and give your feedback to the End Abuse Technology Coordinator!

UPDATED REPORTS

  • Events report (updated 4/20/16) now has a count by zipcode, and the discrepancy between total participants from participant types at the top and at the bottom has been fixed.
  • Volunteer Time report (updated 4/20/16) now calculates the number of volunteer hours and the totals are clarified.
  • Client Activity report (updated 6/20/16) now includes a filter for VOCA Victimizations, has the age of the person in the details, and a few other small glitches are taken care of.
  • Hotline Call report has been modified to incorporate the new fields in the newest Model File. Will not 
  • Stays Report (updated 6/20/16) includes City, City filter and Zipcode, and a details column for age.
  • Client Activity, Stays and WI-Intakes reports now have the ability to just report new or returning clients. See "Blackout Dates Demystified" below.
  • The Client Activity Report replaces the WI-Services Report that initially came with your database. It has the same information and more.

Download Reports:
NOTE: For the Client Activity Report, make sure you remove the old Client Activity Sessions report from the Master Reports > Secondary category before importing the new one. If you don't you'll have to delete the old one and rename the new one (Edit, remove the number, save and close).

Osnium WS User Manual

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This manual will be continuously updated. Any suggestions welcome.

  • 10/5/2015 clarified Child/Dependent Record section
  • 10/7/2015 added a few minor clarifications
  • 11/2/2015 change to section about modifying list columns
  • 1/27/16 clarified "Group Services" - actually "Grouped Services, added Pivot Tables piece to Lists, more on volunteers who become staff
  • 2/8/2016 updated the "Stays" section
  • 4/2016 reminder to refresh screen to show new record after changing child to adult
  • 6/2016 lots of updates & corrections & additions, with 2 appendices: funder services mapping, and blackout dates demystified.
  • 8/5/2016 combined Fields Required by Funders into one table in appendix; updated Services mapping to reflect optional renaming of Children & Youth Activities.
Osnium WS Wisconsin - Customizing

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Planning your Customization - instructions and screenshots

Model File Updates - get the most recent screen layout.

---------

Services and Categories - by funder - see WS Master Services list below. NOTE: fields required by funder are noted in the appropriate sections of the Basic User Manual. Fields agencies can customize are noted in the Administrator Manual. Changes to services for accurate funder reporting are in the appendix of the Administrator Manual.

Osnium WS Wisconsin - Planning your customization

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  • SCREENSHOTS UPDATED 7/22/15 and NEW ONES ADDED

  • AGENCY ADMINISTRATORS FIRST STEPS UPDATED 11/18/15

The database includes what you need for reporting to DCF, SAVS, VOCA, VAWA and HUD. However some things are specific to your program, so you will want to change some drop-down options and required fields.

IMPORTANT: Consult these 2 documents to learn what you can change and what you shouldn't:

WS Field choices for agencies to customize: This is a list of fields where you may wish to change the drop-down or multiple choice options. 

WS Fields required by funders: This is a chart showing which fields are needed for DCF, SAVS, VOCA, HUD, STOP (VAWA) and SASP (VAWA) reports. (Updated 4-6-16 - includes Home Stay for DCF)

How to prepare:

  1. Make a list of all of the fields and options you want to change, so you will be ready to do it fairly quickly when the database arrives.
  2. Make a list of fields that you want required, and also note existing required fields that you want optional.

SCREENSHOTS: (updated July 2015)
****SOME OF THESE HAVE CHANGED - mostly fields and lists added. New screenshots coming at some point.

Use the screenshots as a visual guide. These will print on legal size paper (8-1/2 x 14"). 

Osnium WS Wisconsin Administrator Manual

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This will be continuously updated. Please contact Vicki with corrections! 

Note all the CAUTIONS.

  • For unused Services, a safe approach is to uncheck the "Show in Activity" box and you won't lose the ability to filter by existing entries that use that service.
  • 11/2/2015 modification: list column modifications only apply to current user.
  • 11/18/2015 clarifications about modifying topics and categories
  • 3/14/2016: clarification in sections "Edit Model File" and "Fields to customize for your agency"
  • 5/13/2016: recycle bin retention only 15 days (not forever as we thought)
  • 6/17/2016: lots of additions, clarifications & updates, some to fields for agencies to customize
  • 8/17/2016 added appendix on modifying services & categories for funder reporting.
Our Family Safety Plan

A tool for advocates doing domestic violence safety planning with survivors and children together.

Power & Control Wheel - Abuse of People with Developmental Disabilities by a Caregiver

A power and control wheel specifically designed with people with developmental disabilities in mind. The wheel lists many abusive behaviors as well as positive behaviors shown by caregivers. 

Priorities for Improving the Health Care Response to Violence & Abuse

Published by Futures Without Violence (www.futureswithoutviolence.org)

Privacy Considerations When Posting Content Online

For those who want to be more protective of their online information -  some questions to consider when posting content online.

Quiz for Health Care Providers

Short quiz for health care providers to aid in understanding their role in screening and responding to cases of suspected domestic violence in a victim-centered manner.

Refugee Family Strengthening Programs

Refugee Family Strengthening Programs (RFSPs), located throughout WI, address specific needs of Hmong survivors. Sojourner Family Peace Center (Milwaukee) has a Russian-speaking advocate. In addition to serving Hmong survivors, Freedom Inc. (Madison) has a Khmer (Cambodian)-speaking advocate. 

Below is a printable list of RFSPs.

Register for Teen Summit - oops, wrong page!
Relocation TESS Talk 3-10-2014 materials
Report on the Effectiveness of Wisconsin Domestic Violence Victim Services
Restraining Orders in 2014: Current and Pending Changes ppt handouts

These powerpoint handouts are for registrants of the webinar "Restraining Orders in 2014: Current and Pending Changes" which will take place May 12, 2014, from 1-2 PM.  Information pertaining to restraining orders in Wisconsin changes from year to year.  Therefore, it is likely that the information contained in this handout will become out of date.  Please note the date of the presentation and consult End Domestic Abuse WI for updates as needed. 

Safety Planning

Choose the suggestions that make the most sense for you and your set of circumstances: Safety During an Explosive Incident, Preparing to Leave, After Leaving, If You Have Children, Safety & Emotional Health, General Safety Tips

http://www.wcadv.org/gethelp/safety-planning

Safety Planning for Survivors: Considerations Regarding Children

Safety planning considerations for domestic violence survivors with children.

Safety Planning: A guide for individuals with cognitive disabilities

This guide offers suggestions to caring individuals willing to help persons with cognitive disabilities who are being abused. Persons with cognitive disabilities may not recognize that they are being abused, or are afraid to tell anyone. This booklet guides individuals to create a safety plan with the cognitively disabled person that fits his or her specific needs depending on their level of functioning. 

Sample Document Destruction Policy
Send a Father's Day Card

Print and send this card to tell your father, a father-figure or an important male role-model in your life, what an important role he played in your life and that you sent a gift in his honor to help end domestic abuse.

Sheltering Animals & Families Together

Allie Philips is an attorney who has dedicated her career to helping victims of crime. She is an author and consultant who launched the Sheltering Animals & Families Together Program in 2008, originially called the PAWS Program. More information and resources can be found at: http://alliephillips.com/?page_id=21

Statewide Directors Meeting - September 10 & 11, 2014 - Handouts

The following handouts from the meeting and individual presentations can be printed or saved to your files.