Resources and Publications

Osnium WS Administrator Training

Back to Osnium WS main support page


First Log-in for Administrators, Database Overview and Tools (26 min)
- license, agency settings, recycle bin, backup/restore, audit trail, merge clients

Managing Users and Staff (9 min)
- create users, user options, user roles, reset passwords

Agency Customizing (18 min)
- required fields, default values, option lists, services

Understanding and Customizing Services (40 min, 8/26/15 webinar)
     (view in mp4 format if you can't run the flash video on your computer; the resolution isn't as sharp)
- an in-depth look at how services are organized for funder reporting and how to customize them for your agency's needs (also briefly covered in the shorter Agency Customizing video
*IMPORTANT NOTE: There was some confusion during the webinar getting the services customization to work properly. It should go smoothly if you refer to the instructions in the written documentation below: ws-understanding_customizing_services_8-25-15.pdf

Reporting (13 min)
- demonstration of services report in progress, reporting from lists

Advanced Layout Customization - Model File (9 min)
- Not hard to do but you need to be careful and follow the guidelines. Also record your changes.

Planning your Customization - Screenshots - these can be printed out

(The Master Services List may not format well when printing)

Osnium WS Administrator Training Handouts

Back to Osnium WS main support page

Handouts for Administrator Training

(Don't try to print the Master Services List)

Click here for Administrator Training Recordings (conducted by End Abuse)

Osnium WS Basic User Training Handouts and Documentation

Back to main Wisconsin support page

NOTE: These videos and accompanying outline were created in August 2015 and may contain outdated or incomplete information. Use as a guide, but refer to the updated basic user manual (draft) at

Flash video format - better resolution:

MP4 Format - the text is not as clear but they are here in case you can't open a flash player video:

The attached training "outline" is 17-pages and will be expanded to be used as a reference manual.


Osnium WS Installation

Osnium's Installation instructions and links for Wisconsin:

*Osnium can install the WS software for you if you want them to, or you can contact Osnium them for help if you run into issues. (contact information at above link). This is a good use of support time (8 hrs annually). 

  • Before calling Osnium, be sure you know the administrator login and password for your server or computer (any user with administrative privileges). Without that, they won't be able to do anything.
  • Osnium suggests that if you want to minimize the use of your support time, follow the installation instructions on their Wisconsin installation page and do as much as you can before calling them.

Osnium tech support: 888-676-4861 option 2

​​Remote Access:

If you have outreach offices, it is recommended that you have off-site users log in to a computer that is in the main office connected to the database. Essentially they will be remote-controlling that computer.

There are several ways of doing this, depending on your needs and your agency’s setup. Talk to your IT people/person about what makes the most sense for you:

If you have a Windows server, up to 2 users can remotely connect to the server at one time. You can create accounts on the server that limit what a user can do, so they can’t mess with administrative settings on the server, but can still open the Osnium WS software. Your IT people may need to use one of the logins occasionally for server maintenance so you might have to work out the timing.

You get Remote Desktop licenses to expand the number of simultaneous users that can log in to a Windows server. Assuming your server and internet connection can handle the number of users that log in, remote desktop server licenses are available from TechSoup for $7/user (just a one-time charge).

You can have off-site staff remotely login (using RDP) to an older computer in the main office connected to the network that has the WS software installed. You don’t even need to keep a keyboard, mouse & monitor attached to it. Only one person at a time can remotely connect to a computer, but you can have more than one computer and they don’t need to be powerful.

If you already have a server that allows people to log in to their computers when they are away from the office, you’re already set up. The only caveat is you can’t log in to a computer in the office that someone is currently using.

Additional info from Osnium on scenarios and requirements: The VPN method is no longer recommended as it is prohibitively slow.

Osnium WS User Manual

Back to main support page

This is a DRAFT. I will be adding and clarifying things in the near future but this should help you get started entering data October 1.

  • 10/5/2015 clarified Child/Dependent Record section
Osnium WS Wisconsin - Planning your customization

Back to Osnium WS main support page


The database includes what you need for reporting to DCF, SAVS, VOCA, VAWA and HUD. However some things are specific to your program, so you will want to change some drop-down options and required fields.

IMPORTANT: Consult these 2 documents to learn what you can change and what you shouldn't:

WS Field choices for agencies to customize: This is a list of fields where you may wish to change the drop-down or multiple choice options.

WS Fields required by funders: This is a chart showing which fields are needed for DCF, SAVS, VOCA, HUD, STOP (VAWA) and SASP (VAWA) reports.

How to prepare:

  1. Make a list of all of the fields and options you want to change, so you will be ready to do it fairly quickly when the database arrives.
  2. Make a list of fields that you want required, and also note existing required fields that you want optional.

SCREENSHOTS: (updated July 2015 - final) 
Use the screenshots as a visual guide. These will print on legal size paper (8-1/2 x 14"). 

Our Family Safety Plan

A tool for advocates doing domestic violence safety planning with survivors and children together.

Power & Control Wheel - Abuse of People with Developmental Disabilities by a Caregiver

A power and control wheel specifically designed with people with developmental disabilities in mind. The wheel lists many abusive behaviors as well as positive behaviors shown by caregivers. 

Priorities for Improving the Health Care Response to Violence & Abuse

Published by Futures Without Violence (

Privacy Considerations When Posting Content Online

For those who want to be more protective of their online information -  some questions to consider when posting content online.

Quiz for Health Care Providers

Short quiz for health care providers to aid in understanding their role in screening and responding to cases of suspected domestic violence in a victim-centered manner.

Relocation TESS Talk 3-10-2014 materials
Report on the Effectiveness of Wisconsin Domestic Violence Victim Services
Restraining Orders in 2014: Current and Pending Changes ppt handouts

These powerpoint handouts are for registrants of the webinar "Restraining Orders in 2014: Current and Pending Changes" which will take place May 12, 2014, from 1-2 PM.  Information pertaining to restraining orders in Wisconsin changes from year to year.  Therefore, it is likely that the information contained in this handout will become out of date.  Please note the date of the presentation and consult End Domestic Abuse WI for updates as needed. 

Safety Planning

Choose the suggestions that make the most sense for you and your set of circumstances: Safety During an Explosive Incident, Preparing to Leave, After Leaving, If You Have Children, Safety & Emotional Health, General Safety Tips

Safety Planning for Survivors: Considerations Regarding Children

Safety planning considerations for domestic violence survivors with children.

Safety Planning: A guide for individuals with cognitive disabilities

This guide offers suggestions to caring individuals willing to help persons with cognitive disabilities who are being abused. Persons with cognitive disabilities may not recognize that they are being abused, or are afraid to tell anyone. This booklet guides individuals to create a safety plan with the cognitively disabled person that fits his or her specific needs depending on their level of functioning. 

Sample Document Destruction Policy
Send a Father's Day Card

Print and send this card to tell your father, a father-figure or an important male role-model in your life, what an important role he played in your life and that you sent a gift in his honor to help end domestic abuse.

Sheltering Animals & Families Together

Allie Philips is an attorney who has dedicated her career to helping victims of crime. She is an author and consultant who launched the Sheltering Animals & Families Together Program in 2008, originially called the PAWS Program. More information and resources can be found at:

Statewide Directors Meeting - September 10 & 11, 2014 - Handouts

The following handouts from the meeting and individual presentations can be printed or saved to your files.

Survivors and Leaders Say Domestic Violence Major Issue for State Economy, Budget
Tax Protections for Domestic Abuse Survivors Slides (handouts)

Tax Protections for Domestic Abuse Survivors Slides (handouts)

Helpful Links (handout)

from Mondays with Morgan webinar on February 10, 2014


Tech-Savvy Teens

Choose who gets to see your information. ESCOGE QUIÉN PUEDA VER TU INFORMACIÓN

Teen Dating Abuse Safety Plan

A teen safety plan with two sections: One for teens in abusive relationships, and another for teens who are considering breaking up with an abusive partner. 

Teen Summit 2012 - Session 1 Workshops
Teen Summit 2012 - Session 2 Workshops
Teen Summit 2012 - Session 3 Workshops
TESS Talk 3 RO Legislative Updates 5-12-2014

This updated restraining order grid is available to participants of the webinar presented on May 12, 2014. It has not been published elsewhere as of this date.

The Northwest Network

Increases the communities' ability to support the self-determination and safety of bisexual, transgendered, lesbian and gay survivors of abuse through education, organizing and advocacy. Support and advocacy is provided to LGBT folks of all genders who are surviving abuse.