Resources and Publications

Technology and Abuse in Later Life

With help from Disability Rights WisconsinEnd Domestic Abuse Wisconsin and the Safety Net Project of the National Network to End Domestic Violence, NCALL created a toolkit for older adults with two goals in mind: to provide information about common technologies, including assistive technology, and to identify ways older adults can safeguard themselves from those who misuse technology to control, harass, stalk, and/or threaten them.

NNEDV Safety Net’s Technology & Confidentiality Resources Toolkit

This unique and innovative micro website was developed by NNEDV’s Safety Net Team to assist domestic violence, dating abuse, sexual violence, and stalking non-profit victim service organizations and partnerships including victims service agencies with specific and useful resources on confidentiality and privacy.

NNEDV Technology Safety Resources

Documents from NNEDV's Safety Net: National Safe and Strategic Technology Project. Topics include survivor safety planning, confidentiality, spyware, teens, identity change, data security, social networking, online safety and assistive technology.

Technology Safety website - blog with talking points on various topics with links to resources/handouts.

Privacy & Safety on Facebook: A Guide for Survivors of Abuse

This guide addresses privacy on Facebook, as well as safety tips and options for when someone is misusing the site to harass, monitor, threaten, or stalk.  It refers back to Facebook’s Help Center in several places for more detailed information on settings and features – a site that all Facebook users should check out. NNEDV's SafetyNet staff  has collaborated on this in hopes that it helps survivors of abuse know how to stay connected through social media while continuing to maintain their safety.

Safety Tips For Using Computers & Cell Phones

Computers and cell phones are useful to gather information and stay in touch with family and friends. But cell phones and computers can also be used to harass you, follow you, and abuse you. Reading the attached safety tips will help you use your computer and/or cell phone more safely.

Technology Safety Planning with Survivors

Tips to discuss if someone you know is in danger. This handout provides 12 simple but critical tips about phone, computer, email, instant messaging and other technology use to discuss if someone you know is in danger.

Un Plan de Protección de la Tecnología para las(os) Sobrevivientes: Unos concejos para analizar si usted conoce a una persona que está en peligro.

This document is available from NNEDV in several languages. 

Stay Safe Online - National Cyber Security Alliance

NCSA's mission is to educate and therefore empower a digital society to use the Internet safely and securely at home, work, and school. Includes information and teaching materials, plus tipsheets for adults, children, students, businesses and employees .

Frequently Asked Questions about U.S. Federal Laws & Confidentiality for Survivors

With VAWA confidentiality provisions in mind, this document, created by the National Network to End Domestic Violence, answers questions about confidentiality for survivors including those regarding the following U.S. federal laws: The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics (Clery)3, the Health Insurance Portability and Accountability Act (HIPAA)4, and, the Family Educational Rights and Privacy Act (FERPA).

Basic Information for Restraining Orders in Wisconsin E-Learning Modules

End Domestic Abuse Wisconsin created 4 E-Learning Modules to provide basic information about Restraining Order in Wisconsin. They include videotaped presentations by Tess Meuer, End Domestic Abuse Wisconsin’s Director of Justice Systems, as well as vocabulary and quizzes to give a basic overview and useful resources for anyone who will be assisting victims to obtain restraining orders in Wisconsin.

To access the modules, CLICK HERE.  You will be directed to a short survey containing links to each module. Each one can be completed in 20-30 minutes.

Alice Software Manual for Wisconsin

!BEFORE YOU PRINT: This manual is updated regularly so it may not be advisable to print the whole thing. Also the table of contents is "clickable" and will jump to a section. You may wish to print out only pages you refer to regularly.

Updated 2/1/13 (new appendix, how hotline calls are counted on funder reports).  Updated 1/14/14 (updated service types for SAVS, improved installation/upgrade worksheet) 

Please contact  Vicki, WCADV Technology Coordinator, at 608-255-0539 or by email to suggest changes or additions.

WCADV has recorded several Alice training webinars on data-entry, customization and reporting that you can access if you have a member login (Go to MEMBERS > Alice software help or For Advocates to find the link). Contact Vicki if you need member permission.

Sample collection forms for Alice with SAVS-VOCA-DCF information

These editable forms include all of the information you need to enter information into Alice for DCF, VOCA or SAVS funders. You can adapt these for your agency's use: add other information you need to collect, or remove items that are specific to funding you don't have.

Upgrading Alice: a Demonstration - May 28, 2013

WCADV's Technology Coordinator demonstrates how to install an Alice upgrade in this 19-minute webinar. 

1. Download the upgrade file.
2. Turn off the Alice server (from the icon or from Services).
3. Run the upgrade and copy 4 files to the Alice shared folder (if you have one).
4. Run the Alice Verify utility.
5. Restart the Alice server (from the icon or from Services).

NOTE: Read each Upgrade Notice carefully in the event it includes any special instructions.

View and listen

Alice Webinar: VOCA Troubleshooting - May 22, 2013

14 minutes, recorded 5/22/13

For VOCA funded services:

  • Demonstration of how to enter a hotline call, intake and activity
  • How phone contacts in Activities are counted
  • Set VOCA as default funder for staff, client or service
  • Run the report

View the webinar (computer sound must be on)

NOTE: Entering VOCA as the default funder for a staff person will NOT automatically enter it on the hotline form, only for activities.

Alice Webinar: Customizing for Funders May 2012

Customize Alice software so your data appears correctly on funder reports!

  • Where to find funder requirements in Alice
  • Create and use custom fields
  • Edit drop-down and multiple choice lists
  • Make sure your activities are reported correctly

Watch the recording (computer speakers or headphones necessary):

NOTE that the DCF Report submission procedure has changed as of September 2012. You no longer have to change your proxy.ini file or open a port on your router.

Handouts from Alice webinar: Activities/Services April 2012 may be helpful.

Alice webinar: Activities/Services April 2012

Watch a demo: What makes activities count on reports; Link Service Names to Service Types; Enter activities individually or in batches; Customize Service Names and Service Categories; Look at some Activities reports. About 1 hour.

NOTE: The service names and types used in the webinar are for demonstration purposes only. For accurate reporting of various kinds of services follow the guidelines in the handouts or help documents, or contact your funder.

ALICE webinar: Entering hotline calls, intakes, and activities/services - March 2012

Watch a demo of WCADV's Technology Coordinator entering hotline calls, intakes and activities.

Alice Webinar: Installing Updates - February 2012

Demonstration of how to update Alice. Includes troubleshooting tips.Play the webinar - 15 minutes plus questions.

Download the worksheet to keep track of your update information to make it easier in the future.

Alice Webinar: Getting your SAVS Report from the Alice database

WCADV's Technology Coordinator will demonstrate how to run the SAVS report, enter data and configure Alice so that it will count on the report.   Watch and listen:

Alice Installation & Upgrades

"Alice software installation" is a guide to options for installing Alice software at your agency, depending on how your computers are configured. This document includes a worksheet to record technical information about your installation, so you will have that information when you upgrade or communicate with technical support. "Alice upgrades" is a short guide that simplifies the quarterly upgrade process.

Webinar: Alice Basics

WCADV's technology coordinator demonstrates how to get around the Alice software, enter hotline, shelter and client activity records, events, and volunteer activities. Learn some of the settings you might wish to change, how to edit or hide choices in drop-down and multiple choice lists, make fields mandatory or optional, and where to find custom fields. Play recording of August 3, 2010 webinar. [NOTE: Some things may have been slightly revised since this webinar but the basic concepts are the same]Download the outline to follow along:

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CCR Team Development Information
Hospital-Based Domestic Violence Program Policy Examples

These are examples of policies, posters, safety cards and a power point presentation from Aurora Hospital-based Domestic Violence Program in Milwaukee. These examples are given to other programs to use themselves or to share with health care organizations you are working with so that you don’t have to recreate them. Special thanks to Sharain Horn for sharing these items with us.