Associate Director

Application deadline: July 15, 2022

Employer: Friends, Inc.

Location: West Bend, WI

General Summary:

The Associate Director supervises the majority of FRIENDS staff including the recruitment, training, and management of staff. Supervision of staff who manage a 24/7 crisis facility will require off-hour on-call response. The AD aids in community connections between FRIENDS staff, community partners, and county committees. The AD leads the non-fiscal components of the grant reporting process and may assist with the submission of grant applications. The AD provides leadership in the absence of the Executive Director

 

Primary responsibilities

General Summary:

The Associate Director supervises the majority of FRIENDS staff including the recruitment, training, and management of staff. Supervision of staff who manage a 24/7 crisis facility will require off-hour on-call response. The AD aids in community connections between FRIENDS staff, community partners, and county committees. The AD leads the non-fiscal components of the grant reporting process and may assist with the submission of grant applications. The AD provides leadership in the absence of the Executive Director

Essential Functions:

· Provides trauma-informed care practices into service provision for all clients.

· Provides supervision to the Legal Advocate, FL Attorney, Children’s Therapist, SA Advocate, TLP/DV Advocate, Shelter Manager, and Shelter Advocate, including recruitment and on-boarding, supervisory updates, 90 day/annual reviews, annual training requirements, and disciplinary actions.

· Responds to staff concerns in emergency situation or critical client need; this may occur 24/7 and will typically be handled through a phone call.

· Ensure staff participate in continuing education; assist with providing statewide and local options and maintains annual tracking document of all staff trainings. Works with ED to plan education training during All Staff Meetings as well.

· Coordinates annual to bi-annual activities that support effects of secondary trauma and team building in partnership with ED.

· Manages the Internship program including the recruitment and supervision of all interns.

· Assume lead role in absence of Executive Director.

· Assists with grant writing including submitting monthly, quarterly, and yearly reports (narrative and statistical components)

· Provides guidance to Shelter Manager and Advocate on the completion of monthly and quarterly reports such as HUD compliance reporting, Outcome tracking, and Statewide/national census.

· Assumes lead role as administrative expert with assistance from Executive Director.

· Actively participates on community committees.

· Assists Executive Director in maintaining the agency HR and Operations manuals.

· With support of ED develops and maintains accurate on-boarding education materials.

· Attends monthly all staff meeting, bi-weekly coordinator meetings, and weekly updates with Executive Director.

· Answers crisis line, provides referrals, and completes database entry

· Supports and attends all FRIENDS special events and functions including internal committees.

· Represents FRIENDS in a positive manner.

· Other duties as assigned.

 

 

Qualifications

Qualifications:

· Minimum requirement is Bachelor’s degree in a human services related field with relevant education and employment required.

Extensive experience with domestic and sexual violence dynamics, supervision and management, trauma-informed service provision framework, and knowledge of community resources is preferred.

· Excellent communication skills; cultural competence and the ability to interact with diverse populations. Ability to maintain the highest level of confidentiality.

· Strong self-motivation and organizational skills to manage a variety of diversified tasks in a timely manner.

· Ability to work flexible hours.

· Maintains a high degree of professionalism with sound judgment.

· Ability to work well in a team or independent environment.

· Working knowledge of all Microsoft Office products.

· Valid driver’s license.

Application instructions

The following application materials are needed for consideration

  • Resume
  • Cover letter addressed to Friends, Inc.

Applications submitted without a cover letter and resume will NOT be considered.

Completed applications may be submitted via email as an attachment to: friends.volunteer.wash.co.1@gmail.com

or by U.S. Mail to DAIS, Attn: Human Resources, 2102 Fordem Ave., Madison, WI 53704.

Applications will be accepted until this position has been filled or the application deadline has passed.

Application deadline: July 15, 2022

Apply now

To apply, please follow the instructions in the posting above.

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