Case Manager

Application deadline: August 9, 2021

Employer: DAIS - Domestic Abuse Intervention Services

Location: 2102 Fordem Avenue, Madison, WI

Help domestic violence survivors rebuild their lives. 

Assist clients overcome their challenges and celebrate their success by their side!  This position is perfect for you if you are dependable, people-oriented, adaptable, flexible, and detail-oriented.  No two days will be the same – each client comes to us with their own unique situation.

We are looking for passionate staff to provide comprehensive, trauma-informed case management services to include: Crisis Management, Safety Planning, Resource Referrals, Parenting Support and more.  Successful candidates will have experience working with individuals and their children from diverse backgrounds.


Position Opening: Case Manager

Full-time, Non-exempt

Pay starts at $16.00 per hour based on experience and qualifications.

Full-time, Non-exempt    Pay starts at $16.00 per hour based on experience and qualifications.

Benefit package includes:

  • Generous PTO accrual (20 hours/month)
  • DAIS pays 80% of health, dental & vision insurance premiums (approx. $500/month for single coverage)
  • Flexible Spending Account
  • Life & Accidental Death Insurance
  • Short-term & Long-term Disability plans
  • Employee Assistance Program (provides free legal, financial & work-life services)
  • 401(k) plan


About DAIS

Domestic Abuse Intervention Services (DAIS) empowers those affected by domestic violence and advocates for social change through support, education, and outreach. DAIS envisions a nonviolent community that actively promotes safety, peace, justice, and hope. Those representing the organization do so through mutual respect, openness, collaboration, and shared responsibility. DAIS is an equal opportunity/affirmative action employer.

Primary responsibilities

Direct Service
•Provides comprehensive trauma-informed case management services to victims of domestic violence and their children
• Completes case plan in collaboration with client
• Addresses client needs in-person as scheduled or on a walk-in basis, as well as over the phone.
• Facilitates support groups on an ongoing and back-up basis, and in rural locations as needed.
• Provides clients with information about their rights as victims of crime and crime victim compensation information.
• Provides clients with access to direct aid funds and resources
• Assists clients in accessing services through community partner agencies, helping to navigate through processes and systems.
• Guides clients through the housing/rental application process
• Takes appropriate first steps to deal with emergency situations with the goal of maintaining the safety of all clients.


There’s no such thing as a perfect candidate.  You don’t need 100% of the preferred qualifications to add incredible value to our team. Our clients come from all different backgrounds, and so do our employees. If you’re passionate about what you could accomplish here, and you meet the minimum requirements of the position, we’d love to hear from you.

  • A bachelor’s degree is preferred though relevant work experience may be considered in lieu of a degree.
  • Experience working with victims of trauma and their children required.
  • Excellent written and verbal communication skills and an attention to detail required.
  • Knowledge of domestic violence issues strongly preferred.
  • Experience working with individuals and families from diverse backgrounds preferred.
  • Experience in crisis intervention preferred.
  • Knowledge of community resources in Dane County preferred
  • Excellent computer skills including knowledge of and experience with Microsoft Office preferred.
  • Bilingual (English/Spanish) preferred
  • Authorized to work in the United States without sponsorship.

Application instructions

The following application materials are needed for consideration:

  • DAIS Application found on our website.
  • Resume
  • Cover letter

Incomplete applications, or applications submitted without a cover letter and resume will NOT be considered.

Completed applications may be submitted via email as an attachment to:, or by U.S. Mail to DAIS, Attn: Human Resources, 2102 Fordem Ave., Madison, WI 53704.

Applications will be accepted until this position has been filled or the application deadline has passed.

Persons of color and LGBTQIA+ individuals are encouraged to apply, as the strength of our team stems from our diversity.

DAIS is an equal opportunity/affirmative action employer.

Application deadline: August 9, 2021

Sorry, we are no longer accepting applications for this position.

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