Crisis Advocate – Casual

Application deadline: February 5, 2021

Employer: Safe Harbor of Sheboygan County, Inc.

Location: Sheboygan, WI

We are looking for a caring and compassionate individuals to join our team as a Casual Crisis Advocate. You will be responsible for responding to service needs of victims of domestic violence and sexual assault, assisting with program and facility needs. This includes providing non-resident and crisis intervention services for victims of domestic violence/sexual assault, their families and the community by tending to shelter, answering hotline calls; assisting walk-in’s, and meeting with victim’s one on one. This is a casual position; and individuals must be willing to work a variety of shifts based on need and availability.

Must be able to represent the mission, values and philosophy of Safe Harbor to employees, vendors, program participants and to the general public. Model and promote attitudes of non-violence, anti-oppression, inclusiveness, and power-sharing in all facets of position responsibilities, especially when working with community partners. Be an outspoken voice against violence against women and children, teen dating violence, sexual assault, rigid gender roles, and norms of masculinity within the community through conversation, trainings, social media, and one-on-one conversations.

Pay:  $25.38 – 31.73/hour

Primary responsibilities

Direct Service

  • Provide coverage of the 24-hour hotline, shelter and walk in services.
  • Provide direct services including crisis intervention, advocacy, life skills training, parenting support, legal and medical advocacy, information and referrals, safety planning and goal setting for victims and survivors of domestic violence and sexual assault.
  • Provide advocacy, information and referrals for shelter residents with hospital, mental health services, substance abuse treatment programs, law enforcement, social services and other helping providers.
  • Assist with shelter intakes, orientations and discharge of shelter residents. Complete exit surveys for residents moving out of shelter.
  • Facilitates cooperative living, support, and resident’s participation in shelter programming. Model and actively promote positive, nurturing interactions between adults and children in shelter.
  • Provide support and positive role modeling and structure to assist with managing group dynamics of residents and children
  • Collaborates with other staff to assist clients in achieving goals and obtaining needed resources.
  • Respond to the needs of shelter residents by providing supplies as requested, supporting individual needs, mediating conflicts that arise, and supervising overall shelter activities.
  • Completes and maintains necessary documentation through established written and computer protocol.


  • Attend monthly staff meetings and board meetings as requested
  • Responsible for maintaining accurate client and other agency records.
  • Maintain shelter office space, stock office and shelter supplies
  • Maintain a clean, professional appearance of facility by following protocol for accepting and storing donations, keep storage areas organized, cleaning, small repairs and other tasks as assigned.


  • College degree preferred in Social Work, Psychology or related field and/or equivalent relevant experience.
  • Ability to work sensitively with traumatized populations and to handle crisis effectively.
  • Knowledge of and sensitivity to the issues of domestic violence and sexual assault
  • Excellent organizational skills with an ability to multi-task and be thorough in activities and responsibilities
  • Excellent judgment, an ability to exercise discretion and tact in difficult or confidential situations and an ability to project a positive, professional image to the public.
  • High degree of flexibility and the ability to problem solve and make decisions individually and /or within a team, in order to achieve organizational objectives.
  • Ability to communicate articulately and interact comfortably and effectively with staff, funders, board, community partners and governmental agencies.
  • Ability to work with both youth and adults with a commitment to and experience in working with people from diverse cultural, ethnic, and socio-economic backgrounds and lifestyles.
  • Able to use stairs frequently and lift and carry up to 20 pounds
  • Driver’s License and clean driving record required
  • Bilingual a plus

Application instructions

The following application materials are needed for consideration:

  • Resume
  • Cover letter addressed to Deborah Lee, Executive Director

Completed applications may be submitted via email as an attachment to:

Incomplete or submissions without a cover letter and resume will NOT be considered.

Applications will be accepted until this position has been filled or the application deadline has passed.

Application deadline: February 5, 2021

Apply now

To apply, please follow the instructions in the posting above.

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