Crisis Intervention Advocate

Application deadline: April 6, 2020

Employer: DAIS - Domestic Abuse Intervention Services

Location: 2102 Fordem Ave, Madison, WI

Be an anchor during the storm.  Our Crisis Intervention Advocates often serve as the gateway to our services providing the first point of contact for many of our clients.  Your compassion and guidance will help support survivors, their friends, their families and other concerned community members as they begin their healing journey.  The first step is often the most difficult and you can be a part of that by reducing their isolation and letting them know they are not alone.  You will connect with our clients through our 24/7 helpline, in person as a walk-in client or as a referral through our law enforcement referral program.  This is currently a part-time, 19 hours/week, position.  Apply today and make a difference in the lives of survivors.

Primary responsibilities

  • Engages in the provision of direct services to victims of domestic violence
  • Provides trauma informed direct services to victims of domestic violence and their children
  • Approaches all client situations and emergencies with the goal of maintaining client safety
  • Provides assistance with safety planning, problem solving, parenting support, information and referrals
  • Responds effectively to challenging situations with clients



  • Excellent written and verbal skills required.
  • A Bachelor’s degree is preferred though relevant work experience may be considered in lieu of a degree
  • Experience working with victims of trauma and their children is strongly preferred.  Knowledge of domestic violence issues is also strongly preferred.
  • Experience working with individuals and families from diverse backgrounds preferred.
  • Experience in crisis intervention preferred.
  • Experience working with volunteers preferred.
  • Authorized to work in the United States without sponsorship.

Agency responsibilities

  • Advances the work of the Agency in a manner consistent with Organizational Values
  • Ensures required service documentation is maintained in a thorough and timely manner.
  • Participates in organization grant and contract reporting as needed.
  • Adheres to agency policies and work rules.
  • Advances knowledge and attends trainings as assigned.
  • Provides cross-departmental/functional support and services as needed.
  • Maintains professional boundaries.
  • Performs other duties as assigned.

Application instructions

To apply:

The following application materials will be needed for consideration:

  • Cover Letter – tell us a little about yourself
  • Resume – tell us what you’ve done in the past
  • Affirmation of Interest

Affirmation of Interest and complete instructions can be found on our website

Applications will be accepted until the position is filled.  Incomplete applications will NOT be considered.

Interested individual applicants only please; DAIS prefers not to be contacted by third party staffing agencies.

Complete applications may be submitted via email as an attachment to:

DAIS is an equal opportunity/affirmative action employer. Persons of color and LGBTQIA+ individuals encouraged to apply.

Application deadline: April 6, 2020

Apply now

To apply, please follow the instructions in the posting above.

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