Domestic Abuse Case Manager

Application deadline: February 5, 2021

Employer: DAIS - Domestic Abuse Intervention Services

Location: 2102 Fordem Avenue, Madison, WI

Help domestic violence survivors rebuild their lives. Assist clients overcome their challenges and celebrate their success by their side! This position is perfect for you if you are dependable, people-oriented, adaptable, flexible, and detail-oriented. No two days will be the same – each client comes to us with their own unique situation.

We are looking for passionate staff to provide comprehensive, trauma-informed case management services to include: Crisis Management, Safety Planning, Resource Referrals, Parenting Support and more. Successful candidates will have experience working with individuals and their children from diverse backgrounds.

You are required to have a valid driver’s license, a satisfactory driving record, proof of vehicle insurance and access to a vehicle during work hours. Case Managers may have scheduled daytime and evening hours.

Primary responsibilities

The Case Manager provides comprehensive, trauma informed case management services to victims of domestic violence who are utilizing DAIS services. Services are provided using a strengths-based approach and include crisis management, safety planning, advocacy, resource referrals, and parenting support. The Case Manager provides direct services to Support Groups and to the Help Line on a back-up basis and provides consultation support to Shelter staff related to residential client service provision. This position may have scheduled day time and evening hours.



Benefits include medical and dental coverage, vision coverage options, life insurance, short-term disability insurance, long-term disability insurance, option to participate in a 401(k) plan, and generous paid time off.



  • A bachelor’s degree is preferred though relevant work experience may be considered in lieu of a degree.
  • Experience working with victims of trauma and their children required.
  • Excellent written and verbal communication skills and an attention to detail required.
  • Knowledge of domestic violence issues strongly preferred.
  • Experience working with individuals and families from diverse backgrounds preferred.
  • Experience in crisis intervention preferred.
  • Knowledge of community resources in Dane County preferred
  • Excellent computer skills including knowledge of and experience with Microsoft Office preferred.
  • Bilingual (English/Spanish) preferred
  • Authorized to work in the United States without sponsorship.

Application instructions

To apply:

The following application materials will be needed for consideration:

  1. Current resume, cover letter, and three professional references.
  2. A completed DAIS Application for Employment (form can be downloaded from the DAIS website).
  3. Applications will be accepted until the position is filled.

Applications submitted without a cover letter and resume will NOT be considered.

Completed applications may be submitted via email as an attachment to:, or by U.S. Mail to DAIS, Attn: Human Resources, 2102 Fordem Ave. Madison, WI 53704.

DAIS is an equal opportunity/affirmative action employer.

Persons of color and LGBTQIA+ individuals encouraged to apply.


Application deadline: February 5, 2021

Apply now

To apply, please follow the instructions in the posting above.

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