Shelter Program Coordinator (Survivor Advocate)

Application deadline: July 1, 2021

Employer: Sojourner Family Peace Center

Location: Milwaukee, WI

Under the direction of Associate Director of Advocacy, the Shelter Program Coordinator will assist all residents that enter the shelter by assisting them with advocacy and case management needs, as well as developing safety plans and goals to meet the individual needs of the residents, in accordance with Agency policies and procedures. This position will also provide AODA support to residents as needed.

The candidate we seek must be comfortable assisting clients in the midst of life altering events involving domestic violence, family violence and human trafficking. Experience providing compassionate non-judgmental support to people who may exhibit symptoms related to trauma, behavioral health illness and substance use is required. Must remain calm in stressful circumstances and quickly build rapport with clients.

Primary responsibilities

How will your days be spent?
-Collaborating with all Sojourner Family Peace Center staff to assist clients and ensure all safety planning, community resource and legal assistance needs are met, among others. Make resident referrals to agency and community resources as needed.
-Serving as one of primary staff members to complete intakes for new residents.
-Meeting with residents on a weekly basis to assist them with advocacy and case management needs.
-Provide individual AODA support to residents as needed.
-Prepare outcome reports and compile and verify all required statistics according to funder expectations in a timely manner and submit accurate copies to the appropriate parties.

What are we looking for?
-Caring personality with the ability to maintain positive work relationships with diverse groups of people.
-Respectful and accepting of the choices of others and ability to inform clients about choices without exercising undue influence in regards to their decisions.
-Professionals who can remain calm and helpful when others are in crisis.
-Must possess basic knowledge of de-escalation techniques and ability to demonstrate when necessary.

Bilingual applicants are strongly encouraged to apply.


-Bachelor’s degree in a job related major
-Minimum of three to five years of related experience; or an Associate’s degree or two years of college with job related coursework and six to eight years of progressively responsible related experience; or a combination of education and experience.
-Qualified candidates that have at least 2 years of experience working with AODA clients preferred

Agency responsibilities

Total Rewards Program We Provide
-Competitive Salary
-Medical, Dental and Vision Insurance
-Short-Term Disability Insurance
-Group Life Insurance
-Generous 403B Retirement Plan with Match
-Flexible Spending Accounts
-Employee Assistance Program
-Voluntary Benefits through Colonial Life Insurance
-Generous PTO Policy
-Professional Development Opportunities
-Comprehensive Wellness Program

Application instructions

Visit to apply online.

Additional application instructions

The review process will begin immediately and will continue until the position is filled. Apply using our application system at We do not have access to resumes posted in Indeed. Please apply and upload your resume directly to our web site.

SFPC is an equal opportunity employer and will recruit, hire, promote and transfer qualified persons into all job classifications without regard to race, color, religion, national origin or citizenship status, sex, gender identity or expression, pregnancy, sexual orientation, age, disability, or military status.

Visit our Website at

Application deadline: July 1, 2021

Apply now

To apply, please follow the instructions in the posting above.

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