Shelter Program Manager

Application deadline: July 22, 2019

Employer: DAIS - Domestic Abuse Intervention Services

Location: Madison, WI

• A Bachelor’s degree or equivalent work experience in social work, human services, criminal justice, or relevant field.
• Minimum of three years of experience managing program resources and supervising staff.
• Experience working in a residential setting with individuals in crisis preferred.
• Experience with trauma survivors required, knowledge of domestic violence issues preferred.
• Excellent problem solving, judgement, communication, and time management skills required.
• Ability to work collaboratively with diverse groups of people and to positively influence change.
• Ability to maintain highly confidential information.
• Authorized to work in the United States without sponsorship.
• Bilingual preferred.

Summary of Duties & Responsibilities:
• Program Delivery & Compliance
o Oversees, coordinates, and manages all shelter functions and activities
o Ensure maintenance of program files, case notes, and related documentation
o Ensure issues within the shelter area are addressed within a timely, direct, and respectful manner
o Prepare reports, recommendations, and analyses to satisfy reporting requirements and planning needs
o Provides direct service to shelter clients and their children

• Management & Supervision
o Attend to recruitment, onboarding, and performance management of staff
o Provide leadership, coaching, supervision, and support to staff and volunteers
o Ensures continuous coverage during all shelter shifts, including on-call responsibilities

• Resource Development & Advancement
o Assists in grant writing to support existing and expanding shelter services
o Conducts program evaluation and monitoring, resulting in recommendations for efficiencies and enhancements
o Attends to overall maintenance and facility repairs, in collaboration with organization-wide operations
o Represents the organization and the program with internal and external constituencies

• Other duties as assigned.

Application instructions

To apply:
Interested individual applicants only please, DAIS prefers not to be contacted by third party staffing agencies. The following application materials will be needed for consideration:

• Current resume, cover letter, and three professional references.
• A completed affirmation of employment interest and information (form can be downloaded from the DAIS website).
• Applications will be accepted until the position is filled; apply by July 22 for ensured consideration.

Applications submitted without a cover letter and resume will NOT be considered.

Completed applications may be submitted via email as an attachment to:, or by U.S. Mail to DAIS, Attn: Human Resources, 2102 Fordem Ave., Madison, WI 53704.

Application deadline: July 22, 2019

Sorry, we are no longer accepting applications for this position.

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