Victim Service Advocate, The ASHA Project/Milwaukee Visitation Center

Application deadline: April 9, 2021

Employer: End Domestic Abuse Wisconsin - The ASHA Project

Location: Milwaukee, Wisconsin

Reports directly to the Associate Director (AD) and provides direct support to the AD. This position works closely with the Children’s Hospital of Wisconsin – Milwaukee Visitation Program. This person must possess a working understanding and an appreciation of Asha’s holistic model of service that is culturally responsive to African American populations in particular. Is expected to provide direct client services when necessary. Will coordinate and organize client recruitment activities and client referral networks. Assure the coordination of activity from time-to-time related to securing needs of victims, e.g. toiletries, baby items, clothing, shoes, food and the like. Is required to attend and participate in relevant local and State DV/SA network meetings and report overview to AD. Coordinate, supervise and implement Sister Circle Support Groups (Community/In-custody). Is responsible for the monthly and annual generation and submission of Reports as required by funding sources. Is responsible for assuring all client information is entered weekly in agency database. Work with Associate Director on outside and inter-agency collaborations and programs. Will from time-to-time provide overviews on victim services to the Board of Directors. Assures that victim safety is paramount.

SCHEDULE:  This is a part-time hourly position. Must have the ability to work flexible hours that will include weekends and some evening hours.  Emergencies clients may arise on holidays.  Participate in a rotating on-call schedule.  Some travel will be required.

This position will work with services for victims of domestic, sexual, and sex trafficking and dating violence from diverse backgrounds, however the majority may be African American females.  This position requires communication and the ability to work as a “Team Member”. Requires “Flexibility” and will provide direct support services to the identified victims at Asha’s community-based location or within the community itself and Children’s Hospital of Wisconsin’s Milwaukee Visitation Center. This position will offer to and assure that victims receive crisis intervention including Safety Planning, (Military Screen if relevant), Individual and/or Group counseling, Criminal Justice, Medical, W2 and/or education systems advocacy and support as well as referrals and follow-up.


Primary responsibilities


  • Assure that Advocates perform privately with victim, an in-depth, Intake Assessment of victim’s needs and level of safety.
  • Provides or assures that crisis-counseling to victims either in person or by phone are carried out in a calm, compassionate, respectful, active-listening and non-judgmental way. Assure procedures/policy in place for victims are carried out.
  • Provide information and referrals on relevant resources within Asha and within our referral networks including Shelter Services and other options.
  • Respond to and delegate (where necessary) social media and website inquiries.
  • Assure “staffing” takes place on reported cases of concern.


  • Staff Development: Assure relevant staff meets DV Training Standards – within 45 days of start that involves required reading, testing and viewing of video materials.


  • Accompany victims to court offering support and advocacy when needed.


  • Remain Current on Issues of relevant populations: Participate in all training as directed.


  • Special Focus: Identify and research a focus area of victimization e.g. sexual assault, substance abuse, sex trafficking, youth that you want to develop expertise in within 30 days. Assure subordinates conduct the same in the same timeframe.


  • Public Speaking: Assure that Resource and other Fairs are attended and provide Asha educational sessions with community groups are conducted.


  • Computer Literacy: Assure that all or identified domestic abuse advocates perform accurate data entry of clients as well as the data integrity. Assure that Advocates are review, analyzing and correcting hard copy and computerized record keeping systems prior to your final submission.


  • Social Networks: Position is required to subscribe to and follow agency sites. As well, from time to time to participate in social network activity such as Facebook, Twitter, YouTube, Blogs and talk radio to educate users on Asha or issues.


  • Abide by all agency policies including but not limited to Confidentiality.


  • Actively Participate in all agency fundraising activities taking specific tasks and role.


  • Group Facilitation: Able to perform and train staff/volunteers to Facilitate and/or Co-Facilitate victim support groups at Asha Offices or location within the community.


  • Vehicle and Travel: Position is required to have a reliable vehicle that is insured. Advocate must make and follow through with plans to have a vehicle within 90 days of start date to meet the requirement of vehicle and travel. Position will often meet victims at locations other than Asha. Travel is also essential to deliver or pick-up materials and other information as well as participate in community events and trainings.


  • Maintain professional image at all times and be respectful of other staff, volunteers and clients.


  • Other duties as assigned by AD.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


EDUCATION and/or EXPERIENCE: Requires a bachelor’s degree or credentialed license such as SAC and 1-year experience or High School Diploma and at least 3 years of related experience; or an Associate Degree or two years of college with job-related coursework and 3 years of progressively responsible related experience. Must possess a working understanding and an appreciation of Asha’s holistic model of service that is culturally responsive to African American populations in particular. Sensitivity and understanding of domestic, sexual or dating violence issues, knowledge of community resources, comprehension of the criminal justice system, counseling, and communication skills, and ability to advocate for the needs of victims.


CERTIFICATES, LICENSES, REGISTRATIONS: Requires a valid driver’s license and proof of insurance.


LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, logs, and procedure manuals.  Ability to prepare safety plans, intake information, charts and logs, and correspondence.  Ability to communicate effectively with, service providers, clients, vendors, and other employees of the organization.


REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


OTHER SKILLS AND ABILITIES: Requires the ability to engage people as well as the ability to operate a variety of standard business machines, such as a computer and the job-related software, a keyboard, calculator, telephone, FAX, photocopier, shredder, etc.


PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel.  Must be able to talk or hear.  The employee frequently is required to stand, walk, reach with hands and arms, climb or balance, and taste or smell. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl.  The employee must regularly lift and/or move up to 15 pounds.  Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus.


WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The employee occasionally performs work-related travel.

NOTE: This job description may change at any time depending on new or reduced funding and the needs of the agency.

This description is intended to indicate the kinds of duties and levels of work difficulty that will be required and should not be construed as specifying or defining all the duties and responsibilities of a particular position.

This is an LTE position, Limited Term Employment, and pays $19.00 per hour and is scheduled for 15 to 20 hours per week. There are no benefits offered with this position. We will pay social security, unemployment benefits, and worker’s compensation, but this position is not eligible for regular permanent full-time benefits. Shifts for this position will occur over the weekend including Friday, Saturday and Sunday. Because this position works with children a background check will be conducted. 

Agency responsibilities

It is the responsibility of every End Abuse employee to uphold the mission and vision of this agency. End Abuse works to advance the principle that all people have the right to a life free of oppression and violence. We work to foster change in our economic, social and political systems and bring leadership expertise and best practices to Wisconsin domestic abuse programs and communities engaged in ending domestic violence.


It is also an expectation that on the individual level all staff members will work to further their personal capacity to foster an environment of cultural inclusivity and sensitivity that is the foundation for all our work.


End Abuse honors the dignity and welfare of all its staff and supports a healthy work-life balance.

Application instructions

If you wish to apply for this position, please submit a complete application package, including:



Send your complete application package by email to:


For full consideration, please apply by 5PM on March 26, 2021. The anticipated date for this position is April 2021.


End Domestic Abuse Wisconsin is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to arrest or conviction, race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, citizenship, disability or veteran status. We encourage applicants with disabilities who may need accommodations in the application process to contact the Operations Manager, Angie Trudell Vasquez at or by calling 608-255-0539 x 303.

Application deadline: April 9, 2021

Sorry, we are no longer accepting applications for this position.

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